Information We Handle
When you open an account we ask for your mobile number, email and wallet details so we can verify deposits and send withdrawal confirmations. We log the device you use to access the lobby — phone model, browser type, IP address — to spot unusual login
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patterns and flag them before they become a problem. Payment processors share transaction status with us when you send via bKash, Nagad or Rocket so we can credit your balance in real time; we do not store your wallet PIN or OTP codes. We place cookies
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on your device to keep you logged in across sessions and remember language preference; you can block cookies in your browser settings but some features may stop working. We retain transaction records and account activity logs as long as your account is active and for a
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reasonable period afterward to meet local record-keeping expectations; exact retention depends on the jurisdiction you access us from and the nature of the data. If you want a copy of your data, request corrections, or ask us to delete your account entirely, contact our support team
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through the channels listed below and we will process your request in line with applicable law in eligible regions. Availability of services and data-handling practices depend on your local law and the regions where we are permitted to operate.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.