Reference

How We Run Things at khalagor

These terms set out your rights and our responsibilities when you use khalagor. Access to our platform depends on your local law and eligible regions — read this before you open an account or make a deposit via bKash, Nagad, or Rocket.

Account EligibilityJurisdiction ConditionsWallet & Payment RulesUser RightsPolicy Updates
khalagor How We Run Things at khalagor
HOW WE HANDLE DATA

Account Security and Your Rights

We take account security and data handling seriously. Here is how we manage the key areas that affect you directly.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations. You can request a summary of what we hold.

Cookie Use

We use cookies to keep your session active across devices — so switching from your phone to a browser does not log you out mid-session. You can manage cookie preferences in your browser settings.

Account Security

Your account is protected by OTP verification on login. If you notice unusual activity, contact support immediately and we will freeze the account while we investigate.

Data Requests

To request access to your personal data, correction of inaccurate records, or account deletion, email our support team with your registered mobile number and we will process it within the timeframe local regulations require.

LEGAL CONTACT

Reach Us About Legal Queries

If you have a question about these terms, your account status, or how a policy applies to your situation, our support team handles legal queries through the channels below. We aim to respond to account-related legal questions within one business day.

Team online

Live Chat

Open the chat widget from any page on khalagor. Describe your legal or account query and our team will pick it up directly.

Email Support

Send your query to our support address for written records. Useful for formal requests about account data, closures, or policy clarifications.

Help Centre

Our help section covers common account and policy questions. Check there first — many legal queries about wallet rules and eligibility are answered in detail.

Common Questions About Our Terms

Straight answers to the questions we get most often about legal conditions, account rules, and your rights on khalagor.

Account access depends on your local law and eligible region. It is your responsibility to confirm that using the platform is permitted where you are located before registering.

Withdrawals are routed back through the same wallet used for your deposit. If you deposited via bKash, your withdrawal goes back to bKash after verification is complete.

We may suspend or close accounts where we have reason to believe access breaches local law or our terms. In most cases we will notify you, but immediate suspension is possible in serious cases.

Email our support team with your registered mobile number and a clear description of your request. We will respond within the timeframe required by applicable regulations in your region.

Applicable law depends on your jurisdiction. We do not make legal determinations on your behalf — consult local legal advice if you are unsure how these terms interact with regulations where you are.

We publish updates on this page. Continuing to use khalagor after a change is posted means you accept the revised terms. Check this page periodically if you want to stay current.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.